Payment Policy
Our store organizes its rules on currency, payment methods, and refunds in the following sections. This guidance applies to burtsbeets.shop. For help with this page, contact Support@burtsbeets.shop.
What customers should know about secure processing
The following secure processing guidance applies to purchases from our store. Customers remain responsible for taxes required by applicable law. Your bank or payment provider may require additional time to post an approved refund after we process it. This section applies specifically to burtsbeets.shop. Questions about this section may be sent to Support@burtsbeets.shop.
Store guidance on billing checks
The following billing checks guidance applies to purchases from our store. Payment details are protected and processed by Shopify and authorized payment providers. Our store does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules. This section applies specifically to burtsbeets.shop. Questions about this section may be sent to Support@burtsbeets.shop.
Details about currency and methods
Customers can rely on the following guidance from our store about currency and methods. About Credit/Debit Card This section applies specifically to burtsbeets.shop. Questions about this section may be sent to Support@burtsbeets.shop.
Details about currency and methods
This currency and methods section covers orders and visits through this website. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@burtsbeets.shop or 808-550-6050. This section applies specifically to burtsbeets.shop. Questions about this section may be sent to Support@burtsbeets.shop.
How we handle secure processing
The following secure processing guidance applies to purchases from our store. Transactions and displayed prices use USD. The credit/debit card and other payment options available for your order are shown in this store's secure checkout. Select an offered option before submitting payment; availability may depend on the order and payment provider. This section applies specifically to burtsbeets.shop. Questions about this section may be sent to Support@burtsbeets.shop.
Information covering refunds and payment help
For customers using this website, this section explains refunds and payment help. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk. This section applies specifically to burtsbeets.shop. Questions about this section may be sent to Support@burtsbeets.shop.
Merchant Details
Business name: burtsbees
Store name: burtsbees
Email: Support@burtsbeets.shop
Phone: 808-550-6050
Physical address: 520 Olinda Rd, Makawao, Hawaii, 96768, United States